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317-734-1525 The Importance of Hiring Retail & Commercial Security Services


Hiring Retail and Commercial Security Services
Charter United Protective Services

Retail & Commercial Security Services


Contrary to popular belief, commercial security isn't solely about safety. In 2022, Indiana retailers faced staggering losses amounting to nearly $100 billion due to theft.

Retail crime costs your business more than just the value of stolen items. It also puts you at risk of higher insurance costs, increased prices for customers, wages that aren't earned, and more.


Security threats are a serious challenge for retail and commercial businesses. If not addressed properly, these threats can severely damage your profit margins. In this blog, we explore why investing in professional commercial security services is not just a precaution but a strategic necessity.


Understanding the Need for Security Services

In today's world, prioritizing safety and protection has never been more crucial. Nowhere is this more evident than in Indiana's retail and commercial sectors.

Recognizing the escalating concern of organized retail theft, Indiana's legislators took action by introducing Senate Bill 343. In May 2023, Governor Holcomb enacted this bill into law.

This legislation redefines the consequences for those involved in organized retail theft. Elevating it to a Level 6 felony offense.

Retail and commercial spaces are bustling hubs of economic activity. Drawing in countless individuals every day. With constant transactions and foot traffic, these environments pose unique security challenges.

From shoplifting to employee safety and asset protection. The need for on-site security is evident. Surveillance systems, access control, and trained personnel play key roles in making sure these areas are safe for both employees and customers.

Building a safe environment boosts customer trust and confidence. It encourages them to come back and ensures positive experiences.

Whether it's a shop, an office, or a busy commercial area. Having visible and active commercial security doesn't just stop threats. It also improves how people see the business.

Without adequate security services in place, your business faces a multitude of risks and threats. From theft and vandalism to more severe scenarios like unauthorized access or violence.

Without proper security services, your business remains at risk of high-impact crimes like:

  • Shoplifting

  • Robbery & Attempted Robbery

  • Unauthorized Intrusion & Burglary

  • Violence

The consequences of poor property security can be dire. Beyond financial losses, these incidents can damage your business's reputation. Leading to a loss of trust among customers and stakeholders.


Common Challenges of Managing Security Needs Independently

Securing your property without specialized knowledge can lead to missing important vulnerabilities or using insufficient security measures. Not having the right support in place leaves your property wide open to risks and threats.

Balancing enough money and people for top-notch security is tough. On top of that, failure to follow strict legal requirements regarding security measures can lead to fines or even loss of licenses.

Staying updated with evolving regulations adds an extra layer of complexity. As a result, managing security independently ends up drawing focus away from core business activities.


Cost Benefits of Professional Security Services

Hiring professional security services might feel like a big expense upfront, but it's actually a smart investment that can save you money in the long run.

The presence of guard service alone helps prevent incidents like theft, vandalism, or unauthorized access. By reducing these risks, businesses can prevent financial losses from things like property damage, stolen goods, or drawn-out legal issues.

Many insurance providers offer reduced premiums to businesses that have adequate security measures in place. By demonstrating a commitment to security through services like surveillance systems and trained security personnel, businesses can qualify for lower insurance costs.

Are You curious about potential savings when teaming up with a security guard in Indiana? Just ask your insurance provider about 'safety-improvement benefits')

Apart from saving on insurance premiums, research shows that current customers tend to spend 67% more than new customers.

All it takes is one security issue to make loyal customers leave. Hiring a security guard in Indianapolis can help you streamline security operations. Keeping your property safe and customers feeling confident.

So, while the initial cost of professional security services may seem significant, the long-term benefits of risk reduction, insurance savings, brand preservation, and operational efficiency make it a cost-effective investment for businesses of all sizes.


Exploring Commercial Security Solutions

When it comes to security services, there's no one-size-fits-all solution. Understanding the different types available can help you make an informed decision that suits your specific needs.


Public Safety Officer Roles

On-site security officers play diverse roles. Including but not limited to:

  • Monitoring surveillance systems

  • Conducting patrols

  • Managing access points

  • Emergency response

  • Crisis intervention

  • Report writing and documentation

They're often the first point of contact for addressing security concerns and emergencies, requiring them to be well-trained in conflict resolution and emergency response protocols.


Armed vs. Unarmed Retail Security

Armed security personnel are equipped with firearms, offering a heightened level of protection. However, this can be seen as intimidating in certain settings and might not be suitable for all environments.

An unarmed security guard relies on their training, communication skills, and non-lethal methods to maintain security. They provide a visible presence without the potential escalation associated with firearms.


24-Hour Security Services

Uninterrupted surveillance and protection for your commercial property. This is particularly beneficial for businesses that operate non-stop or have valuable assets that need constant monitoring. It ensures quick responses to any security breaches or emergencies at any time of day.

If your commercial property is in a secure place like a gated community or restricted area, having limited access controls and occasional security checks during open hours could be enough. However, we do recommend having at least one security enforcement officer on site should something happen.


Preparing to Hire Professional Security Services

Start by thoroughly checking your property. Look for where someone could get in, places where security cameras might not cover, and any weaknesses that could be taken advantage of.

Check in with employees to get their perspectives. Their insight may reveal security weak spots the naked eye could easily miss.

Next, you want to clearly outline your property's security needs based on your audit results. List what needs protection.

This includes assets, employees, and sensitive information. Be clear about the level of security each of these requires.

Although security professionals usually perform their own audits, starting with a self-audit can offer valuable context. It helps you understand the specific security needs for safeguarding your property. That way, you can provide them with clearer guidance.

Evaluate the costs associated with different security options and consider budget constraints. This step helps in determining which solution fits your security needs and budget.


Choosing the Right Security Service Provider

Find a provider that offers a wide range of security solutions customized for your industry and specific needs. Look for services like manned guarding, CCTV surveillance, access control, and security consulting that match your business requirements.

Ask about their response times to gauge reliability. A good security firm should offer prompt assistance in emergencies and demonstrate a proactive approach to security.

When choosing a provider, consider their experience in your industry. Some companies have experience protecting everything from residential to executive. While others only service specific sectors (e.g. schools).

Look for a company with a strong history and extensive experience. With years of experience under their belt, they're skilled at teaching their staff how to handle challenging situations.

Check reviews, testimonials, or case studies to gauge the provider's reputation. Positive feedback from previous clients is typically a good indicator of their reliability and competence.

Make sure they understand your specific security requirements. A one-size-fits-all approach might not suffice. After all, security needs and requirements vary from property to property.

They should be open to tailoring their services to fit the specific needs of your property. A good security service provider will conduct thorough assessments of your premises and collaborate with you to design a customized security plan.


Hiring A Security Guard in Marion County, Indiana

Opt for a security service provider familiar with the local dynamics of Indianapolis and Marion County. Understanding the community and its unique challenges is key to implementing effective security measures.

Factors like local crime rates and culture dynamics should all be considered in crafting a customized security plan. Keep in mind that Indiana experiences a range of weather conditions.

A robust security plan should account for weather-related challenges. Understanding how weather affects local crime patterns can improve security strategies. You want to make sure your security firm can maintain effective surveillance and protection in all seasons.

In Indiana, it's important to note that security guard agencies must have a license. If someone tries to offer security services as an individual, they need to be employed by a licensed agency.

If you end up hiring an unlicensed security agency, you can end up liable for damages should something bad happen. It is very important to make sure that the agency you hire is a licensed agency.


Protect Your Property By Hiring A Security Guard in Indianapolis

Prioritizing security measures isn't just about preventing incidents. It's about creating a secure space that breeds trust, confidence, and longevity for your business.

When it comes to commercial security, Charter United Protective Services has you covered. We offer armed/unarmed guards and vehicle patrol services to help you keep your property safe.

For 16 years, we've dedicated ourselves to ensuring top-notch public safety. Contact us today to learn more about how our expert officers can protect and secure your premises effectively.

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